How do you offer such great priced diamonds?

This is a question we get a lot, it's understandable due to how expensive some items of jewellery can be. It has taken us years upon years to get to where we are now. We use authentic 18 Karat Gold Plating (5 Times Dipped) across our pieces with a solid base of either 316L stainless steel or brass.

Our VVS Simulated Cubic Zirconia Diamonds have 54 facets and are hand-set - giving all iced out pieces the coldest shine possible. Don't hesitate to order your favourites. We will never compromise quality for price. You will also enjoy a 100% Money-Back Guarantee across non-sale items.

How do i exchange my order for a different colour/size?

Email: info@icebrooks.com

What are your shipping times?

Please go on to our shipping page for a full list of shipping times for the countries we ship too

How do i return my order and get a refund?

Email: info@icebrooks.com

When will I receive my tracking codes?

For regular pieces, within 48 hours of ordering. For custom pieces, 5-7 working days.

The following methods of payment are accepted:

  • All major credit/debit cards such as: Visa, MasterCard, American Express, Discover, etc…
  • Pre-Paid Debit Cards
  • PayPal

What shall I do if something goes wrong?

Our customer support team work 7 days a week (9-5 GMT) to provide you with answers and solutions as quickly as possible. We have a selection of sympathetic and solution-oriented staff who will solve any problems. So you can rest assured that if any problems arise, we will resolve it as soon as possible. (info@icebrooks.com)

Any other questions?

We would be more than happy to help!

Please visit our Contact Us page for more information