SHIPPING OPTIONS
Standard Delivery (2-3 Working Days): Royal Mail Tracked 48
Express Delivery (Next Working Day): Royal Mail Tracked 24.
Orders must be placed before 4pm. All orders placed after 4pm will be delivered the following working day.
Standard Delivery (3-5 Working Days): Royal Mail Tracked
EU Standard Delivery (3-8 Working Days): Royal Mail International Tracked.
Orders must be placed before 4pm London time. All orders placed after 4pm will be delivered the following working day.
CA DHL Express (3-5 Working Days): DHL Express Tracked Remote.
Orders must be placed before 11am EST time. All orders placed after 11am will be delivered the following working day.
AU Express Delivery (3-7 Working Days): Royal Mail International Tracked World.
NZ Delivery 🇳🇿
NZ Express Delivery (3-7 Working Days): Royal Mail International Tracked World.
- All UK and worldwide orders (excluding USA) are shipped from our UK fulfilment centre in the North of England. Orders placed before 4pm (UK time) will be shipped the same day. Orders placed after 4pm will be shipped the following day.
- All USA orders placed before 4pm (EST time) will be shipped the same day. Orders placed after 4pm will be shipped the following day.
If the package cannot be delivered to the given shipping address due to causes ascribable to the absent cooperation of the customer (wrong or incorrect shipping address, absent receiver,) or if the customer refuses to collect the package, the package will be returned to the sender (Icebrooks) at the customers expense. The expense includes shipping costs and any duty and tax the package may have incurred; this amount will be deducted from the total of the order to be refunded.
Please note we do not refund or replace items that are tracked as being delivered. For this reason, we always recommend that you get items delivered to a secure address